Roofing OnTop & Energy Privacy Policy
Effective Date: 3-25-25
At Roofing OnTop & Energy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services—including any SMS/Text Messaging communications.
- Information We Collect
We may collect the following types of information:
- Contact Information: Name, phone number, email address, and home address.
- Service Information: Details about your roofing or energy project needs.
- Device & Usage Data: IP address, browser type, pages visited (via cookies and analytics tools).
- Communications: Messages or calls exchanged with our team.
- How We Use Your Information
We use your information to:
- Respond to service inquiries or schedule appointments
- Provide project updates and customer service
- Improve our website and service experience
- Send occasional promotional messages (only if you’ve opted in)
- SMS/Texting Privacy Policy
Roofing OnTop & Energy may send you text messages to keep you informed about services, scheduling, billing, and project updates.
How to Opt-In
You can opt-in to receive SMS messages by checking the consent box on our contact page or by providing verbal consent over the phone.
Information Collected via SMS
- Name, mobile number, and any info you share via text
- Device and carrier information (for service performance only)
How We Use SMS Data
We may use SMS to:
- Provide timely updates on appointments and services
- Respond to inquiries or provide customer support
- Send promotions or reminders (if opted-in)
SMS Sharing Policy
Your mobile information will never be sold or shared for marketing purposes.
Text message opt-in data and consent will never be shared with third parties.
We may use service providers to deliver text messages, and they are required to keep your information secure and confidential.
Data Retention
We retain your SMS data as long as necessary to provide services and meet legal requirements.
Message Frequency
Message frequency may vary. Message and data rates may apply.
- How to Opt-Out or Get Help
You can opt-out at any time by replying “STOP” to our messages. For assistance, reply “HELP” or call us at [Insert Main Line Number].
- Sharing of Information
We do not sell your information. We may share it only with trusted service providers as necessary to deliver our services. These providers are contractually obligated to keep your data private and secure.
- Your Choices
You can:
- Opt out of marketing communications
- Manage cookie settings through your browser
- Request access, correction, or deletion of your data
- Security
We follow industry best practices to protect your personal data, but no system is 100% secure.
- Children’s Privacy
Our website and services are not intended for individuals under 13 years of age.
- Updates to This Policy
We may update this Privacy Policy as needed. The most recent version will always be available on our website.
- Contact Us
If you have any questions about this Privacy Policy, please contact:
Roofing OnTop & Energy
469-617-7701
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